The theme of the conference is Enabling Trust through the Consumer Decision Journey. The agenda will put the focus on the connected consumer, consistent with the industry’s objective to enhance consumer-centrism in our activities. We will explore the role and importance of credit reference agencies and of comprehensive credit reporting systems in reducing irresponsible lending, while promoting financial inclusion and helping prevent fraud. We will also review how credit reference activities and the innovations that the industry is mustering (e.g. data processing, artificial intelligence, e-identification, blockchain, etc.) can create and reinforce trust in the credit ecosystem through better consumer experiences and value.
We look forward welcoming you to Athens!